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Posted: Friday, October 27, 2017 9:56 AM

Job Description
We are seeking a General Manager for Springhill Suites in Gonzales, LA.
Job Summary:
The General Manager is has overall profit and loss responsibility for management of the hotel. Has a working knowledge of hotel disciplines/departments including food & beverage, rooms operations, sales and marketing, accounting, human resources, an engineering.
Responsible for profitability, guest service, product quality, risk management, and overall cleanliness and maintenance of the hotel property. This involves early identification of potential problems, assignment of task(s) to resolve the problem(s), monitoring of the progress and evaluation of the results.
Major Responsibilities:
• Ensures efficient and effective operation of the Housekeeping, Front Office, Maintenance, Food & Beverage and Sales areas.
• Oversees implementation of all hotel operational and human resource policies and procedures.
• Recruits, interviews and selects new employee’s disciplines and discharges employees when necessary.
• Supervises training of all personnel.
• Evaluates employee performance.
• Conducts staff meetings.
• Keeps accurate and detailed documentation of personnel discipline issues, utilizing forms and procedures provided by Avalon. Assists department supervisor to document thoroughly, legibly, and in line with Avalon’s expectations.
• Assures guest satisfaction personally and instills 100% guest satisfaction objective to all associates.
• Responsible for maintaining Brand Standards throughout the Hotel.
• Meet all financial review dates and corporate directed programs in a timely fashion.
• Manages all aspects of P&L by controlling costs and achieving budgeted goals.
• Monitors labor productivity, departmental scheduling.
• Monitors CPOR and MPOR.
• Must be familiar with QA inspection procedures and questions.
Job Requirements:
• 2 or more years General Manager Experience, in a select-service or full-service hotels of similar size and caliber.
• Previous experience with Marriott brand preferred.
• Must have proven ability to identify revenue enhancement opportunities and be skilled in sound fiscal management practices.
• Verifiable record improving guest service and satisfaction with GSS scores of 68 or greater
• Excellent knowledge of computers and hotel systems
General Franchise Info:
Avalon Hotel Group, a private real estate company, owns and operates hotels in Louisiana. Aaron Patel, the founding member of the Avalon Hotel Group, is the owner and operator with 28 years of experience in hotel development and management. The Avalon Hotel Group currently owns 4 properties with additional new projects in the pipeline and more under consideration.
The mission of Avalon Hotel Group is to develop hotel projects that deliver exceptional value and provide professional quality management service for select and full service hotels for both company owned and non-company owned properties. By owning and operating first class hotels, we provide great southern hospitality, fostering growth in our associates and creating value within our hotel portfolio. Avalon believes in responsible growth, both personal and corporate, including growth in revenue, number of rooms, and number of locations.

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• Location: Baton Rouge, Gonzales, LA

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